call delay

"Call delay" refers to the waiting time or lag experienced in various contexts such as telecommunications, customer service, and aviation.

πŸ‡ΊπŸ‡Έ US Voice:
πŸ‡¬πŸ‡§ UK Voice:

Definition

C1Telecommunications

(technical)The waiting time between initiating a call and it being connected due to unavailability of channels or facilities.

Example

  • The call delay was caused by the high volume of simultaneous calls.

B2Customer Service

(common)The time a customer waits on hold before speaking to a representative.

Example

  • Customers often complain about long call delays during peak hours.

C1Aviation

(technical)The time between an aircraft being ready for departure and receiving clearance for takeoff.

Example

  • The flight experienced a call delay due to air traffic control.

Similar

Terms that have similar or relatively close meanings to "call delay":

delay timewait fordeferred timewait onhold offcall time