cross channel

The term "cross channel" can describe connections or activities between different platforms, or travel across a body of water, particularly between England and mainland Europe.

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Definition

B2Geography

(common)Relating to travel or transportation across a body of water, especially between England and France, Belgium, or Holland.

Example

  • They took a cross-channel ferry from Dover to Calais.

C1Customer Experience

(business, technology)Describing a customer experience that spans multiple communication platforms, ensuring a consistent interaction with a brand.

Example

  • The company's cross-channel strategy allows customers to switch from online chat to a phone call without repeating their issue.

C1Marketing

(business, technical)A strategy where different communication platforms work together to create a unified and seamless customer experience.

Example

  • Their cross-channel marketing campaign included emails, social media posts, and SMS alerts.

Similar

Terms that have similar or relatively close meanings to "cross channel":

back channel