phone tree

A 'phone tree' is a structured method for disseminating information rapidly, either manually or through automated systems.

πŸ‡ΊπŸ‡Έ US Voice:
πŸ‡¬πŸ‡§ UK Voice:

Definition

B2General Communication

(general)A method where each person in a group calls a few others to spread information quickly.

Example

  • The neighborhood uses a phone tree to alert residents about emergencies.
  • Each parent in the phone tree is responsible for calling three other parents.

C1Telecommunications

(technical)An automated system that uses interactive voice response technology to guide callers through menus or deliver information.

Example

  • The company's phone tree helps route customer calls to the right department.
  • Modern phone trees can also be used for automated outbound notifications.

Similar

Terms that have similar or relatively close meanings to "phone tree":

phone bankfamily treewheel treetree welltelephone conferencetelephone shower