telephone operator
The role of a "telephone operator" has evolved over time but remains essential in managing and facilitating telephone communications.
🇺🇸 US Voice:
🇬🇧 UK Voice:
Definition
B2General
(common)A person who connects and directs telephone calls, often providing assistance and information.
Example
- The telephone operator connected me to the customer service department.
- She worked as a telephone operator, helping people with their queries.
B2Call Centers
(business, technical)An individual responsible for managing incoming and outgoing calls, transferring calls, and taking messages in a call center.
Example
- The telephone operator transferred my call to the technical support team.
- As a telephone operator, he handles dozens of calls every hour.
B2Emergency Services
(emergency, public service)A professional who manages emergency calls, providing critical assistance and connecting callers to emergency services.
Example
- The telephone operator quickly connected me to the fire department.
- In an emergency, the telephone operator provides vital information and support.
Similar
Terms that have similar or relatively close meanings to "telephone operator":
telephone exchangewireless operatortelephone callpillar telephoneon the telephonephone banktelephone showertoll call