virtual assistant

"Virtual assistants" can be either human professionals offering remote services or software programs designed to assist users with various tasks.

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Definition

(technical, everyday)A software application designed to perform tasks or services for an individual based on commands or questions.

I asked my virtual assistant to set a reminder for my meeting tomorrow.
The virtual assistant can play music, provide weather updates, and answer questions.

(professional)A remote worker who provides administrative, technical, or creative assistance to clients.

She hired a virtual assistant to manage her emails and schedule.
As a virtual assistant, he handles bookkeeping and social media management for multiple clients.